2n1 Tech Solutions, Inc. – Privacy Policy

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Effective Date: November 17, 2025

This Privacy Policy explains how 2n1 Tech Solutions, Inc. (“we,” “our,” “us”) collects, uses, and protects your personal information when you use our services, including our website and SMS communication.

We are committed to safeguarding your privacy and handling your information responsibly.

1. Information We Collect and Use

We collect personal information only as necessary to deliver and improve our managed IT services, cybersecurity services, and support operations.

Personal Data We May Collect

• Name

• Email address

• Phone number

• Company information

• Technical/support request details

• Other information you provide during interaction with our team

SMS Communication Data

If you opt in to SMS communication, we may send messages such as:

• Technical support responses

• Ticket creation and follow-up updates

• Scheduling and coordination notices

• Security or system status notifications

We do NOT send marketing or promotional SMS messages.

Limited AI may assist in generating support tickets based on incoming SMS content; however, all outbound responses are reviewed and sent by a human engineer.

2. Usage Data

We may automatically collect technical information such as:

• IP address

• Browser type

• Pages visited

• Time spent on the website

This information is used to improve our services and security.

3. Tracking Technologies and Cookies

Our website may use cookies, scripts, and similar technologies to:

• Improve functionality

• Enhance user experience

• Analyze performance

You can manage cookie settings through your browser.

4. Data Sharing Restrictions

We do not sell, rent, trade, or share your personal information—including your mobile number—with any third party for marketing or advertising.

Phone numbers collected for SMS consent are used solely for direct support communication with contracted clients.

5. Disclosure of Personal Data

We may disclose your information only as needed:

Business Transactions

If 2n1 Tech Solutions, Inc. is involved in a merger, acquisition, or asset transfer, your data may be transferred accordingly.

Legal Requirements

We may disclose personal information to comply with legal requirements or protect the safety of our company, clients, and systems.

6. Data Security

We use industry-standard safeguards such as:

• Encryption

• Secure infrastructure

• Access controls

• Network protection systems

Although no system is completely secure, we take all reasonable steps to protect your information.

7. Your Rights

You have the right to:

• Request access to your personal information

• Request correction or deletion

• Opt out of SMS messaging by replying STOP

For privacy-related questions, contact us at:

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info@2n1tech.com
858-200-2011

10721 Treena Street, Suite 130, San Diego, CA 92131

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

Updates to this Privacy Policy will be posted here.
Effective Date will reflect the most recent revision.